When installing Windows 8.1 Microsoft have made it look like you need a MS Live account during the installation and doesn't proceed unless you either create an account or enter in your current details.
Well don't despair there is a way around this:
At the windows asking you to enter in you Live account details click on the "Create account link" and then click "Sign in without a Microsoft Account".
If you still have issues, disable your Internet connect and try the above again.
I hope this helps.
Thursday, November 28, 2013
Friday, September 13, 2013
Crilock – Encyption Virus / Malware
What the virus does is encrypt all files it has access to on your local computer which can include any network shares, USB hard drives, memory cards, backup system drives etc. Currently the only way to decrypt the files is to pay a ransom fee, but the decryption usually fails or never works. The only other way is to recover files from a recent backup.
This is a really nasty virus because its possible for your backups to be compromised depending on your backup strategy and network topology / server configuration.
Further information on the virus is available from the following link: http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Trojan%3aWin32%2fCrilock.A
Getting your computer systems up to date on security and application patches is CRUCIAL to stop this virus entering your systems. You should regularly install any patches available from the MS Windows Update website and also update other software which includes – Java, Flash and any other applications installed on your system.
You should also ensure your backups are working and that backups are stored on multiple devices which aren’t all connected to a machine at the same time.
If you don’t know how to update your machines or perform a backup please let us know.
Wednesday, September 4, 2013
General Computer Hints and Tips
How to Shutdown Your Computer Properly
Always shutdown your computer and any applications you have open properly.
Only use the reset button if your computer locks up and you have no other
choice.
If your computer is not responding to the above an application has gone
awry you will need to close off the offending application or program. To do this
press Ctrl+Alt+Del
(all at the same time). The
Task Manager window will appear. Select the task
you want to end (or the ones that say they are “not responding”) and
press End
Task.
Unknown Emails
Be very, very cautious of emails especially those that contain attachments
from unknown senders.Even if you know the sender and you are not expecting an
email from them or are unsure what the attachment is, be careful. Use an
antivirus program, keep it updated and set it to automatically scan your
incoming and outgoing email. If you are unsure get a professional to help you.
Remember you can always contact the sender if you are unsure of the
attachment.
Unknown File Downloads
Don’t go around and download every program you can. Be sure you know what you
are downloading and from where. Not all downloads are bad, but you never know
what may show up and some programs may contain a virus, adware or a Trojan
horse. Know exactly what you’re downloading and installing to your hard drive
beforehand. If you are unsure stop and get a professional to help you.
It may say that the program you are downloading is free but it may not tell
you what else the progrma is going to do with your system.
Incompatible Hardware and Software
Before purchasing new software or hardware be sure that the product you are
buying is compatible with your system. If in doubt write down the specifications
of your machine and operating system and ask the salesman.
Random Deletion of Files
Do not delete files or applications when you are not sure of what they belong
to. You may delete that one file that runs your favourite software or delete
that important finance information. If you are unsure, leave the file alone and
ask for assistance.
Further Help and Assistance
If you need further help or assistance on this or any other computer problem
please contact DP Computing.
DISCLAIMER: We will not be held responsible for any damage or data
loss to your system. If you are in doubt over something or if the steps are
different than what you see on your computer contact a professional.
Thursday, June 6, 2013
Troubleshooting Windows 8
Check out our latest video on Troubleshooting Windows 8 or https://www.youtube.com/watch?v=H9Nzs1xq60Q.
The video goes through the following tips and tricks on how you can troubleshoot and solve problems in MS Windows 8:
- Windows 8 startup options
- task manager.- how to get hardware drivers for windows 8.- Windows update.- Windows diagnostic tool.
Check it out and let me know your comments below.
The video goes through the following tips and tricks on how you can troubleshoot and solve problems in MS Windows 8:
- Windows 8 startup options
- task manager.- how to get hardware drivers for windows 8.- Windows update.- Windows diagnostic tool.
Check it out and let me know your comments below.
Monday, April 29, 2013
DP Computing's Youtube Channel
Check out our great new Youtube Channel at www.youtube.com/dpcomputing. It has some great computer tutorials and some other marketing videos.
While you are there check out the great Windows 8 Tutorial.The tutorial will take you through the basics of Windows 8 and show you some of the "hidden" features of the new operating system.
While you are there check out the great Windows 8 Tutorial.The tutorial will take you through the basics of Windows 8 and show you some of the "hidden" features of the new operating system.
Thursday, January 10, 2013
Our Blog Is On the Move!
We have moved our blog from Blogger onto our own website at:
http://www.dpcomputing.com.au/blog
Please note that our Blogger site will no longer be updated and you will need to go to the above site for all new articles.
http://www.dpcomputing.com.au/blog
Please note that our Blogger site will no longer be updated and you will need to go to the above site for all new articles.
Monday, January 7, 2013
Does Having an Antivirus Program Make You Safe?
I have an Antivirus Program so I am safe?
Many people think that
because they have antivirus protection that they are protected against all
malware. FYI malware is short for
malicious software and includes viruses, spyware, trojans etc. Well
unfortunately we have seen malware on or sorts of computers which have been
“protected” by all the major antivirus software vendors.
Why can’t antivirus software provide me with 100% protection? Well software can find it hard to protect you from new malware they don’t know about, users can allow problems through, malware writers deliberately have work arounds for antivirus software and malware can target weak links within the operating system itself.
Why can’t antivirus software provide me with 100% protection? Well software can find it hard to protect you from new malware they don’t know about, users can allow problems through, malware writers deliberately have work arounds for antivirus software and malware can target weak links within the operating system itself.
“So how do you protect your computers than?” is what people ask next. Well it is a combination of things:
·
Don’t throw away your antivirus program as they do stop a lot of
the problems.
·
Try not to get the malware in the first place (see below for
tips).
·
Use a limited user accounts.
·
You don’t physically visit the “dodgy” areas of your city in the
middle of the night so don’t visit the dodgy areas on the Internet.
The best defense
against spyware and other unwanted software is not to download it in the first
place. Here are a few helpful tips that can protect you from downloading
software you don’t want:
·
Only download programs from Web sites you trust (Malware can
piggy back onto other free programs). If you’re not sure whether to trust a
program you are considering downloading, ask a knowledgeable friend or enter
the name of the program into your favorite search engine to see if anyone else
has reported that it contains spyware.
·
Read all security warnings, license agreements, and privacy
statements associated with any software you download. Don’t blindly click on
things.
·
Never click “agree” or “OK” to close a window unless you
definitely know what the software is and what the “Agree” or “ok” relates to.
Instead, click the red “x” in the corner of the window or press the Alt + F4
buttons on your keyboard to close a window.
·
Be wary of “free” software (whether they be games, music or
movie file-sharing programs) and be sure you clearly understand all of the
software packaged with those programs.
·
If you get a pop up window that is asking you to pay for removal
of malware and tells you that you have a virus…that program is the malware! If
you get that window, I would do the Alt+F4 and restart your computer. That is
the easiest way to avoid having to touch that window. For the more experienced
users, go to task manager and stop all the internet explorer windows running.
That will close that window too.
·
If you have had problems since you have recently installed a
specific program, it’s probably due to what was downloaded. Uninstall the
program and run a malware scan to see if the issue goes away.
·
Kids these days think everything is safe…”I learned how to do
this at school Mom!”….from who? Their friends? The kids today are full of “I
know more than you” stories and most of the time what they have installed is
what is clogging your computer up with malware!
·
Remember if something is too good to be true it most likely is.
A lot of scams and malware trick users into believing they will get something
for nothing. Once you click on “Ok” or “Yes” the malware is let onto your
system.
Remember if your
computer is running slow, behaving strangely or doing other odd things then
call in a professional to give you a proper diagnostics.
____________________________________________________
DISCLAIMER: We will not be held
responsible for any damage or data loss to your system. If you are in
doubt over something please contact a professional.
DP Computing are a computer support company
providing IT consulting and support services to SOHO's and SMB's throughout
Adelaide, South Australia and the surrounding areas. If you need any type of
computer support or IT help please contact
us. The full list of services we provide are listed on
our Adelaide computer services page.
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