Leader Companion Laptop HDD & Memory Replacement

We were luck enough to get our hands on Leader Companion 544 notebook. We created a short video showing users how to replace the memory and hard drive on the unit.

This unit is a rebadged Clevo W25AEF so the same method can also be used for this laptop or other rebadged Clevo units.

http://youtu.be/HjByxnqXtTc

Leave any comments below.

Outlook not deleting emails

I came across a strange problem today. A client who is using Outlook 2010 couldn't delete any emails. When trying to delete an email it came up with an error and said to run scanpst.exe. Running the scanning program found some errors and repaired them but it still didn't fix the issue.

Upon further investigation I noticed that you could permanently delete emails (ie press shift and then the del key). The issue was with just the Deleted Items folder as I couldn't manually move items from or to that folder.

I then exported the email to another PST file and then everything worked all ok.

This fix was for MS Outlook 2010 but it may also work with other versions. If it works for you on another version please leave a comment below.

I found it strange that the scanpst utility didn't fix it but an export to another PST files did (I also exported the Deleted Items folder) so thought I'd share it here and hopefully it saves someone else a headache!

Lenovo Thinkcentre e93z - Memory & HDD Installation

Do you have one of Lenovo's All in One PC's and don't know how to either upgrade the memory and / or the hard drive. I have created a short Youtube video showing you how easy it is to do.

Check it out at:
  http://www.youtube.com/watch?v=OVF2BbNBHwA

Remember performing the steps as described in the video is at your own risk. If you are unsure or something is different please consult a professional.

Toshiba PX30t Memory Install and HDD Upgrade

Do you have one of Toshiba's All in One PC's (AIO)? Do you want to either upgrade the memory and / or the hard drive and don't know where to start? I have created a short Youtube video showing you how easy it is to do.

Check it out at:
  http://www.youtube.com/watch?v=V41_ha_Rmdw 

Remember performing the steps as described in the video is at your own risk. If you are unsure or something is different please consult a professional.

Windows 8.1 Tutorial and Look at the New Features

MS Windows 8.1 is now available. What is it and will it benefit me if I'm currently using Windows 8?

Windows 8.1 is a free upgrade to Windows 8 users but what are the main differences between Windows 8 and 8.1? Check out our video (link below) to find out.

The tutorial video goes through some of the main differences between the two version of Windows 8 and includes:

• The return of the Start Button and info on the Start Screen
• Windows 8 Search and Bing search integration.
• The Windows Store
• MS SkyDrive integration. 
• Internet Explorer 11.

Check out the video on our YouTube channel:

Windows 8.1 Tutorial – https://www.youtube.com/watch?feature=player_embedded&v=Z3fCJHtV-uc

If you have any questions or comments on the video please leave them below.

Windows 8.1 - How to install without a MS Live Account

When installing Windows 8.1 Microsoft have made it look like you need a MS Live account during the installation and doesn't proceed unless you either create an account or enter in your current details.

Well don't despair there is a way around this:

    At the windows asking you to enter in you Live account details click on the "Create account link" and then click "Sign in without a Microsoft Account".

If you still have issues, disable your Internet connect and try the above again.

I hope this helps.

Crilock – Encyption Virus / Malware

 We wish to inform you of a potentially extremely destructive trojan horse / ransom-ware virus that is spreading around the Internet. This virus can effect any networked or stand alone machine.

What the virus does is encrypt all files it has access to on your local computer which can include any network shares, USB hard drives, memory cards, backup system drives etc. Currently the only way to decrypt the files is to pay a ransom fee, but the decryption usually fails or never works. The only other way is to recover files from a recent backup.
This is a really nasty virus because its possible for your backups to be compromised depending on your backup strategy and network topology / server configuration.

Further information on the virus is available from the following link: http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Trojan%3aWin32%2fCrilock.A

Getting your computer systems up to date on security and application patches is CRUCIAL to stop this virus entering your systems. You should regularly install any patches available from the MS Windows Update website and also update other software which includes – Java, Flash and any other applications installed on your system.

You should also ensure your backups are working and that backups are stored on multiple devices which aren’t all connected to a machine at the same time.

If you don’t know how to update your machines or perform a backup please let us know.